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General enquiries

Our offices

Victoria

69 Salmon Street,
Port Melbourne, 3207
(03) 9681 9191

Queensland

40 Export Drive,
Molendinar, 4214
(07) 5571 5188

New South Wales

40 Export Drive,
Molendinar, 4214
(07) 5571 5188

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Frequently asked questions.

Unsure where to start? We've answered some of the most commonly asked questions for you here. If you have further questions do not hesitate to give us a call.
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Is there a minimum order?

Yes, we have a minimum hire spend policy as per the following:

  • If your order requires delivery within the metropolitan area we have a minimum hire spend of $500.00
  • If your order requires delivery to a regional area the minimum hire spend will start from $1000.00 depending on the distance of travel
  • Orders that require after hours delivery or collection must meet a minimum hire spend of $1000.00
  • Orders approved for collection from our warehouse must meet a minimum hire spend of $250.00

Please note, these minimum hire spends do not include damage waiver, delivery or collection fees.

Do you service other areas of Australia?

Yes, we are happy to discuss this.

Whilst we have branches located in Melbourne and South East Queensland we are happy to travel as far north as Cairns, to Sydney or Adelaide, and even over to Tasmania. Speak with us about your event today as higher than normal minimum spends do apply.

Can I make changes to my order?

Yes.

Even after your deposit has been paid and the order confirmed we can make changes to your order that allow for  variation in guest numbers or unforeseen weather.

Do you have a showroom?

We sure do!
You can explore our expansive showroom in Port Melbourne, which showcases a diverse range of our products. Currently, we do not have a presence in the Gold Coast, however, we invite you to connect with our sales team to initiate a conversation regarding your enquiry.
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